Frequently asked questions

01. Can I meet the babysitter before booking?

Yes, meeting the babysitter beforehand is highly recommended to ensure compatibility and to discuss expectations.

02. What happens in case of an emergency?

In an emergency, the babysitter will stay calm, assess the situation, follow emergency protocols, and contact the parents as necessary.

03. How do you screen your babysitters?

Babysitters are usually screened through background checks, interviews, reference checks, and sometimes CPR and first aid certifications.

04. What is your cancellation policy?

Our cancellation policy typically requires [specific timeframe] notice to avoid any fees. Please check with the service for details.

05. How do I book a babysitter?

You can book a babysitter through our website, app, or by contacting our customer service team directly.

06. How do you ensure the safety of my children?

Our babysitters are trained to follow safety protocols, maintain a safe environment, and provide supervision to ensure your children's well-being.

07. What if my babysitter is late?

If your babysitter is running late, they should contact you to inform you. If you encounter issues, please reach out to our support team for assistance.

08. Can I change my booking details?

Yes, you can modify your booking details, such as time and date, depending on the babysitter’s availability. Please do so as early as possible.

Still have questions? Contact us

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